To better serve you, Clinique d’acupuncture Lee (hereinafter Clinic) would like to invite you to meet these following rules:

Some precautions to take before arriving and at the time of the visit to the Clinic:

• Do not be too fasting, that is to say make sure you have taken a little food, because the state of fasting is contraindicated by acupuncture treatment;
• Bring your slippers or sandals for indoor use, because everyone entering our Clinic must change the shoes for slippers or sandals for indoor use that you have brought;
• Provide an accepted method of payment, i.e. Interac e-Transfer or cash;
• Bring comfortable clothing for treatment, for example, a camisole and shorts or pajamas for women, shorts or boxers for men;
• Put away and turn off your cell phone for the duration of the clinic visit;

Change of shoes:

As soon as you enter the Clinic, please change your shoes for indoor slippers or sandals that you have brought. It is a measure of cleanliness and hygiene that applies to everyone, even to people waiting in the waiting room.

Punctuality for appointments:
Please arrive 5 minutes early for your appointment. If you are late by more than 5 minutes, you run the risk of not being able to receive your treatment or wait until the acupuncturist is available to treat you.

Cancellation of appointments and penalty:
If you must cancel an appointment, please notify us at least 48 business hours in advance. If you do not notify us in advance, the clinic will be obliged to charge the full price of the missed visit and cancel all upcoming appointments.

Receipt and duplicate:
Once issued, a receipt will never be reissued under any circumstances. You can request a photocopy of the duplicate receipt by paying a fee of $ 1 per duplicate.
Please remember to keep all your receipts of the Clinic.

Justification of treatment:
If you wish to have a justification of the acupuncture treatment you have received or will receive, you must notify us in advance and pay a fee of $ 20 per page of this justification.